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An Always-On World Cup Experience

Digital Growth & Campaigns · Business Applications & Operational Systems · 2018

  • Carlsberg
  • Gamification
  • Sports Data API
  • CRM
  • Automation
Project screens from the The prediction game engagement

In 2018, Carlsberg saw the World Cup as a chance to connect with football fans.

The loop, match after match

  1. 01Predict
  2. 02Watch
  3. 03Score
  4. 04Earn points
  5. 05Climb the leaderboard
  6. 06Return for the next match
Growth cycle · Deepen

The World Cup runs for a month. How could the brand bring fans back every match day?

What we found

Conventional advertising would have given the brand a single burst of attention. It wanted an interactive experience that kept fans engaged for the whole competition.

What we recommended

We created a prediction game, so every match gave fans another reason to return.

  • Fans forecast match outcomes and scores
  • Correct predictions earn points
  • Points move fans up a leaderboard
  • The highest-performing participant competes for a major prize

What we implemented

We built the game and the tools to keep fans engaged throughout the tournament.

  • User registration and login, with score and match prediction
  • A points and leaderboard system
  • Real-time match information from an external sports-data API
  • Prize, promotional and scratch-and-win modules, with email and SMS automation

What we delivered

  • Match prediction game
  • Points and live leaderboard
  • Live match data feed
  • Prize and scratch-and-win campaigns
  • Email and SMS campaign automation
  • Fan registration and CRM data

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